Careers

Career Opportunities

 Head of Governance
Clinical Manager

 

Head of Governance

About Us:

Hello Sunday Morning (HSM) is an innovative digital health organisation pioneering a new approach to help people change their relationship with alcohol. We offer clients health coaching, peer support and telephone-delivered alcohol counselling.

At Hello Sunday Morning, we pride ourselves on being a workplace where the best people come and do their best work. We aim to create a workplace that recognises the importance of connection, meaningful work, balanced lifestyles, psychological wellbeing and continual learning whilst being guided by our core values – Pioneering, Authentic, Empathic, Respectful and Supportive.

About the Role:

The Head of Governance is an exciting opportunity to lead our governance and quality improvement activities to ensure delivery of safe and high quality patient care. Reporting to Head of Digital Therapeutics and working closely with our Research Manager, General Manager and Product Manager, your duties will include overseeing good clinical governance and the implementation and ongoing management of policies and procedures required to manage HSM’s privacy, quality and risk management programs. You will also lead on matters related to legislative and regulatory requirements of the Office of the Australian Information Commissioner (OAIC) and Therapeutic Goods Administration (TGA) and compliance with international standards including quality, risk management and information security.

Specific expectations of the role include:

  • Identify HSM objectives for privacy, quality and risk management and review and update these objectives regularly;
  • Promote a HSM-wide risk management culture, working across a multi-disciplinary team to advise on risk and compliance matters and embed key processes, including staff training;
  • Manage ongoing identification, assessment, evaluation and mitigation or avoidance of risks, including the maintenance of a risk register(s) for our eHealth products;
  • Manage the development, updating and communication of policies based on risk assessments;
  • Identify and communicate changes in compliance requirements in multiple territories, for example as a result of legislative or regulatory change;
  • Coordinate our multidisciplinary team to respond effectively to emerging compliance risks, including making reports under the OAIC notifiable data breach scheme, and ‘adverse event’ reporting requirements;
  • Ensure critical HSM processes incorporate adequate controls to mitigate / avoid risks, and are compliant with relevant international standards;
  • Ensure gaps in compliance with HSM policies; compliance with relevant processes and international standards; and conformance to critical processes are identified and remediated.

About You:

This is a role with a unique ability to impact the culture and practices at HSM. If you are the right person for the role, you must possess the following:

  • Bachelor or Masters degree in a relevant discipline and 5+ years experience working in a regulatory environment;
  • Relevant training and/or experience in risk and compliance and regulatory matters and experience in a similar compliance or legal role, or in internal audit / risk management, is an advantage;
  • A professional manner which instills confidence;
  • Excellent written and analytical skills;
  • Experience working to international standards, such as quality, risk management, software lifecycle, IT service management and information security standards (AS ISO 9001, ISO 13485, AS ISO 3100, ISO 14971, ISO 20000-x and ISO 27000 series);
  • Willingness to undergo pre-employment police check.

In this role you will be offered flexible working hours with the opportunity to work from home on some days. An attractive salary of $100K – $130K + super is on offer (dependent on experience), with additional benefits including NFP salary sacrificing, laptop and an annual training budget of $1,600 for professional development activities. You will ideally be Sydney-based and able to work full time, but flexibility is available on both these aspects, for the right candidate.

Please send your application including a resume and cover letter addressed to Lisa Robins at careers@hellosundaymorning if you would like to apply for this role. 


Clinical Manager

About HSM:

Hello Sunday Morning is an innovative digital health organisation helping people to change their relationship with alcohol. We offer clients professional, data-enabled health coaching, peer support and telephone-delivered psychological assessment. We aim to create a workplace that recognises the importance of connection, meaningful work, balanced lifestyles, psychological wellbeing and continual learning whilst being guided by our core values – Pioneering, Authentic, Empathic, Respectful and Supportive. At Hello Sunday Morning we pride ourselves on being a workplace where the best people come and do their best work.

About The Role:

This is an exciting opportunity for a Clinical Manager to lead and manage a small and passionate clinical team of Psychologists, Counsellors and Daybreak Community Moderators. In addition, the Clinical Manager will work as part of a supportive and collaborative wider team in the development of eHealth services and programs which include online health coaching and peer support for alcohol behaviour change. This is leadership role where you will report to the Head of Digital Therapeutics, and work closely with the Head of Governance and Research Manager to bring your sound clinical experience and background in alcohol behaviour change. Specific duties include:

  • Lead the development and implementation of clinical risk management processes to support the delivery of best practice care for our online community forum;  
  • Review, develop and oversee the delivery of effective evidence-informed online coaching support within Daybreak;
  • Oversee and provide supervision for the Online Community Moderators and Health Coaching teams;
  • Work closely with stakeholders to develop and maintain effective clinical risk guidelines and response processes;
  • Contribute to the monitoring and evaluation of Daybreak and work with the Research Manager to support analysis for reporting purposes;   
  • Support research activities including contribution to relevant scoping literature reviews to inform the conceptualisation and development of new clinical components of Daybreak;  
  • Work with the research team and external collaborators to design and implement monitoring and evaluation strategies of new clinical programs;  
  • Contribute to Research/M&E outputs including writing articles suitable for peer-reviewed journals;

About You:

As a leader at Hello Sunday Morning, we have high expectations of what you’ll bring to the table if you’re successful in this role. The essential criteria for this role is:

  • Masters or Doctorate level qualification in Clinical or Health Psychology;
  • Full Registration with the Psychology Board of Australia;
  • Experience and expertise in screening, assessment and treatment of people with alcohol dependence;
  • Ability and experience to lead and manage a team, developing and maintaining motivated professionals while growing an inclusive team culture;
  • Excellent written and verbal communication skills;
  • Good digital literacy and knowledge of eHealth service delivery;
  • Willingness to undergo pre-employment police check;
  • Clinical Supervision training (enabling supervision of students and provisional psychologists) – this criteria is highly advantageous but not essential.

In return for what you bring to the table, you will be offered flexible working hours with the opportunity to work from home on some days. An attractive salary of $90K-$100K + super is on offer, with additional benefits including not-for-profit salary sacrificing, laptop, regular external clinical supervision and an annual training budget of $1,600 for your professional development activities. 

Please send your application including a resume and cover letter addressed to Lisa Robins at careers@hellosundaymorning if you are interested in this role.