Careers

Career Opportunities

Head of People and Culture
Research Manager
Clinical Governance Manager

 

About Us:

 

Hello Sunday Morning has grown into the world’s largest online community of people supporting each other to change their behaviour around alcohol. We offer early intervention programs to help people change the way they drink, complimented by clinical research to enhance our service provision in the drug and alcohol field. We partner with highly regarded research organisations to produce research which contributes to the evidence-base for online alcohol interventions and supportive programs.

Hello Sunday Morning is an innovative digital health charity pioneering an innovative approach to help people change their relationship with alcohol. The Daybreak program offers clients professional, data-enabled, human health coaching, robust peer support, an engaging and interactive health curriculum, and smart technology to monitor and enhance their progress.

 

Why work here?

 

  • One of Australia’s most innovative not-for-profit organisations helping people towards a better drinking culture.
  • Vibrant workplace culture with a strong sense of community and inclusion.
  • We proactively foster career development and invest in professional development.
  • We have a strong remote working and flexible working culture that allows work to fit into your busy life outside of work!
  • Convenient office in Surry Hills near Central.
  • We love dogs. Bring your dog to work!

 


 

Head of People & Culture

 

Position: 2.5-3 days

Salary: negotiable on seniority & experience

Location: East coast of Australia – strong preference for Sydney (Surry Hills)

Want to build a culture that will change the world?

As Head of People & Culture you lead a key strategic pillar in the organisation to nurture talent, shape the culture and build our employer brand to support us to achieve our ambitious vision – to change the world’s relationship with alcohol.

We are on a mission to do something that has never been done before – to build and scale the world’s first digital therapeutic for alcohol behaviour change.

Your challenge will be in expertly recruiting, inspiring and engaging a team of 35-50 diverse, talented people – enabling us to do our best work in order to have the greatest impact on the people we support. Your major challenge in this role will be in building an innovative and adaptive culture that combines the best cultural and organisational practices of clinical, technical and marketing teams. This will be no easy feat. But if you are looking for a job that will actually have an impact on millions of people – join us.

Key Deliverables:

  • Develop, implement and communicate a people & culture agenda to deliver on our vision and mission as an organisation – with a particular focus on bringing our clinical and technology cultures together as one team
  • Attract and retain exceptional talent by building our employer brand and developing initiatives to foster a challenging, rewarding and fun environment focused on creating exceptional work
  • Build a high-performance culture through continuous performance management and responsive learning and development programmes
  • Establish a fair and competitive pay scale across the entire organisation.
  • Partner with the CEO and Executive Team to provide strategic analysis and recommendations people objectives across each department and lead senior level resource and succession planning – implementing our use of the Gallup Strengthsfinder.

Responsibilities:

Employee Relations: Build a collaborative, cooperative and compliant workplace where every employee has a voice, experiences fair treatment, and is treated with respect and due concern for their well-being.

  • Build and nurture our culture into something amazing
  • Continuously review guidelines, policies and procedures to ensure compliance with relevant statutes and law and best practice
  • Resolve complex issues covering all aspects of Employee relations including but not limited to disciplinary and grievances
  • Be the first point of call for any employee issue, raising any business critical issues with the CEO or relevant department head for swift and clear resolution
  • Support and coach employees and managers in feedback and communication strategies and approaches that build a collaborative and healthy workplace culture.

Recruitment:

Develop our reputation as an employer of choice and lead an efficient and effective recruitment process.

  • Manage our candidate tracking system and job posting activity
  • Manage and develop develop strong relationships with recruitment partners keeping them briefed on developments within the organisation that impact candidate selection
  • Manage the recruitment process from initial resourcing request through to negotiation and onboarding of new employees
  • Network and build Hello Sunday Morning’s reputation within the health-tech community and build our profile and talent pool
  • Coordinate resource and succession planning activity with Heads of Departments and managers.

Talent and performance management:

Engage and develop our employees to grow their capabilities enabling them to do career-defining work during their time at Hello Sunday Morning

  • Lead our continuous performance management and development programme.
  • Train line managers and employees in the process and encourage them to take ownership of their development.
  • Schedule bi-annual reviews and ensure records are maintained and agreed plans are actioned.
  • Take feedback from reviews and work with managers and individuals to map development plans for each employee and feed outcomes into resource and succession planning activities
  • Work with the Senior team to map talent and generate individual development plans and succession plans for their teams
  • Take a proactive approach to maintain up to date job descriptions, frameworks, policies and procedures and sharing them across the agency
  • Champion high standards across the organisation and work with Senior Team to ensure these are understood and upheld
  • Lead a responsive and adaptable learning and development programme to deepen our culture of continuous learning and future-proof the skills of our team contributing to exceptional creative work and an incredible client experience.

Experience and Skills:

  • Degree or significant professional experience in HR, Organisational Development/Behaviour, Learning and Development, Recruitment, Talent Management or similar.
  • 5+ years experience in managing teams of 30+ staff
  • Highly skilled in relationship management, negotiation, dispute resolution and facilitation
  • Analytical thinker with high emotional intelligence. You can align the needs of the business with the welfare and development of our team.
  • Adaptable, resilient, positive and people focused professional

About Us:

Hello Sunday Morning is an innovative digital health organisation pioneering a new approach to help people change their relationship with alcohol. Our Daybreak program offers clients professional, data-enabled, human health coaching, robust peer support, an engaging and interactive health curriculum, and smart technology to monitor and enhance their progress.

At Hello Sunday Morning, we pride ourselves on being a workplace where the best people come to do their best work.

One of Australia’s most innovative not-for-profit organisations helping people to change their relationship with alcohol. Vibrant workplace culture with a strong sense of community and inclusion We proactively foster career development and invest in professional development to build on your existing marketing and management skills.

We have a strong remote and flexible working culture that allows work to fit into your busy life outside the office!

Hello Sunday Morning has grown into the world’s largest online community of people supporting each other to change their behaviour around alcohol. We offer early intervention programs to help people change the way they drink, complimented by clinical research to enhance our service provision in the drug and alcohol field. We partner with highly regarded research organisations to produce research that contributes to the evidence base for online alcohol interventions and supportive programs.

Our primary business model is focused on service contracts with Health Payers (Governments, Insurers, Primary Health Networks) to improve access and the capacity of the existing treatment system. We also get paid to do innovative research and technology development through grants provided by corporate foundations (Google, nib, Macquarie Bank and Vodafone) and large philanthropic partnerships.

Perks of the job:

  • We proactively foster career development and invest in professional development to build on your existing skills. This role comes with an annual professional development budget to attend training and/or conferences.
  • We offer flexible work arrangements – with staff able to work semi-remotely or fully remotely for a fortnight at a time.
  • We have a vibrant workplace culture with a strong sense of community and inclusion.
  • Our office is conveniently located in Surry Hills, a short walk from Central Station.
  • We have quarterly team outings and weekly team lunches in the park.
  • We love dogs. You can bring your dog to work!

Apply:

To apply, please submit your resume and cover letter to careers@hellosundaymorning.org

Application closes

Friday 7th December


Research Manager

 

Become part of a team that is devoted to changing people’s relationship with alcohol
● Lead the planning, implementation and scale-up of research to support development and evaluation of a multicomponent eHealth intervention for alcohol behaviour change
● 0.8 to 1.0FTE (4 – 5 days depending on applicant)
● $98,000 – $107,000 FTE base salary range, negotiable dependant on successful
applicant

About HSM:
Hello Sunday Morning is an innovative digital health organisation pioneering a new approach to help people change their relationship with alcohol. We offer clients professional, data-enabled health coaching, peer support and telephone-delivered psychological assessment.

At Hello Sunday Morning, we pride ourselves on being a workplace where the best people come to do their best work. We are one of Australia’s most innovative not-for-profit organisations helping people to change their relationship with alcohol. We aim to create a workplace that recognises the importance of connection, meaningful work, balanced lifestyles, psychological wellbeing and continual learning whilst being guided by our core values – Pioneering, Authentic, Empathic, Respectful, and Supportive. We offer:
● A vibrant workplace culture with a strong sense of community and inclusion
● Proactive career development with an annual training budget of $1,600 (in addition to your salary) to use for professional development
● Salary packaging
● Flexible working culture that allows work to fit into your life outside the office
● A pet friendly office and social events

About the Role:
The Research Manager will lead and provide technical direction over an innovative and exciting body of research focussed on alcohol behaviour change in digital platforms, spanning across evaluation activities and exploratory research looking at how Machine Learning and Artificial Intelligence might enhance clinical care delivery.

The incumbent will identify research focused strategic and partnership opportunities, manage relationships with external and internal stakeholders and lead the evaluation and impact agenda for the Daybreak App and Web Program, our eHealth intervention for people wishing to change their relationship with alcohol.

Your key responsibilities include:
● Promote HSM’s programs and activities through presentations to clients/partners,
attendance at networking events, conferences and related events;
● Identify, establish and maintain effective research partnerships and facilitate the flow of information with relevant internal stakeholders (Product Development, Clinical Delivery, Return on Investment, Marketing and the Executive) and key external stakeholders;
● Lead planning and delivery of research activities arising from the Daybreak program to support HSM’s strategic and operational plans;
● Support the ongoing development and refinement of a Monitoring and Evaluation strategy which automates reporting on program effectiveness and indicators of success related to HSM’s mission, initiatives, and strategic plan;
● Coordinate all research projects, grant applications, and research strategy
development with external corporate partners, Universities, Research Institutes and Primary Health Networks;
● Assist in the development of benchmarks, data collection, use and interpretation of data across HSM. Develop and implement operational and business models for new data initiatives, outlining requirements, infrastructure, resources, policies and procedures and costs;
● Establish and coordinate a Research Advisory Committee and assist as required with establishing and coordinating a Consumer Advisory Committee;
● Formulate, implement, manage and monitor operational and business plans, budgets and unit procedures for research activities and prepare program and activity reports for the Board and Executive and any external funding bodies;
It is important that applicants for this key role can meet the selection criteria:

Essential:
● Postgraduate qualifications in a relevant discipline;
● Demonstrated experience in the management and implementation of large-scale complex research projects to time and within budget, in a digital health/mental health setting;

● Management skills and experience with the ability to influence, motivate and
effectively engage direct reports;
● Significant experience in influencing, engaging and managing a variety of
stakeholders demonstrating excellent consultation, liaison and negotiation skills to produce positive outcomes;
● Demonstrated experience in planning and facilitating implementation of operational plans and annual budgets, as aligned to broader strategic objectives, and measuring and monitoring progress against targets and deliverables;
● Exceptional written, oral, interpersonal, and presentation skills, and the ability to interface effectively with senior and executive management;
● Proven ability to work flexibly and adapt as necessary to the demands of multiple projects and initiatives as well as work independently and contribute effectively as a team member.

Desirable:
● Experience in the Not for Profit Sector;
● Experience in mental health and alcohol behaviour change or harm reduction program delivery and evaluation;
● Experience in AI research initiatives.

Applications close: Friday the 15th of March
To apply: please email your cover letter and CV to careers@hellosundaymorning.org and kate.tones@hellosundaymorning.org


Clinical Governance Manager



  • Become part of a team that is devoted to changing people’s relationship with alcohol
  • Oversee good clinical governance to support delivery of high quality e-mental health and health promotion activities
  • Office located in Surry Hill, Sydney NSW
  • Salary: 1.0 FTE AUD $100,000 per year plus 9.5% superannuation, with access to tax free charity concessions of up to $18,550.

About HSM:

Hello Sunday Morning is an innovative digital health organisation pioneering a new approach to help people change their relationship with alcohol. We offer clients professional, data-enabled health coaching, peer support and telephone-delivered psychological assessment.

At Hello Sunday Morning, we pride ourselves on being a workplace where the best people come to do their best work. We are one of Australia’s most innovative not-for-profit organisations helping people to change their relationship with alcohol. We aim to create a workplace that recognises the importance of connection, meaningful work, balanced lifestyles, psychological wellbeing and continual learning whilst being guided by our core values – Pioneering, Authentic, Empathic, Respectful, and Supportive.

We offer:

  •      A vibrant workplace culture with a strong sense of community and inclusion
  •      Proactive career development with an annual training budget of $1,600 (in addition to your salary) to use for professional development
  •      Salary packaging
  •      Flexible working culture that allows work to fit into your life outside the office
  •      A pet friendly office and social events

About the Role:

The Clinical Governance Manager will lead our quality improvement activities across our eHealth interventions and health promotion activities. We are seeking a Clinical or Health Psychologist who is ready to take the next step in their career and hone their skills in clinical service delivery leadership.

This role will be responsible for overseeing good clinical governance in our organisation and enabling safe and high-quality delivery of digital mental health services. The incumbent will work closely with individuals and teams at all levels of the organisation to coordinate the organisation’s clinical governance system and report meaningful safety and quality outcomes. This role requires a willingness to learn about regulatory environments for e-health products both nationally and internationally, comfort with figuring out a way forward to questions that may not have been answered yet, strong organisational skills and the ability to form good working relationships with both internal and external stakeholders.


Your key responsibilities include:

  • Quality improvement leadership and strategic governing to ensure the organisation consistently demonstrates its commitment to improving the outcomes of our digital care and service delivery;
  • Demonstrated achievement in leading a team to foster a work-based culture that promotes and supports clinical governance, patient safety, open disclosure, quality improvement, risk management, and consumer feedback.
  • Demonstrated ability to initiate, implement and manage change and to provide leadership through change.
  • Develop, implement and regularly review a risk management framework to ensure clinical risks are identified, minimised and managed;
  • Implement and resource effective systems for management of quality improvement and measurement, risk management, incident management, open disclosure and feedback and complaints;
  • Ensure that all digital clinical policies and procedures are documented and maintained to assist organisational practices to be of safe and high quality;
  • Create emergency and disaster management protocols to assist the organisation to maintain a safe environment for digital clinical service delivery;
  • Develop, review, implement and monitor a strong quality management framework that is consistent with legislative and organisational requirements, to which organisational learning and strategy is embedded thereby improving risk and quality approaches in the business. This includes but not exclusive to; internal and external reviews, continuous improvement plans, audits, mandatory reporting, continuous state of preparedness for reviews, quality databases and systems and relevant strategic objectives;
  • Assist with development and maintenance of relationships with key external regulatory agencies;
  • Complete reporting, management, root cause analysis and leadership on quality and governance as required.

It is important that applicants for this key role can meet the selection criteria:

  1. Postgraduate qualifications in clinical or health psychology or a similar discipline
  2. Demonstrated experience in the delivery of mental health and/or alcohol & drug interventions, preferably in a digital environment
  3. Experience in influencing, engaging and managing a variety of internal and external stakeholders demonstrating excellent consultation, liaison and negotiation skills to produce positive outcomes
  4. Knowledge of or willingness to learn about planning and facilitating quality improvement activities
  5. Proven ability to work flexibly and adapt as necessary to the demands of multiple projects and initiatives
  6. Exceptional written, oral, interpersonal, and presentation skills, and the ability to interface effectively with senior and executive management
  7. Proven ability to work independently and contribute effectively as a team member.

Desirable:

  1. Experience in the Not for Profit Sector
  2. Experience in mental health and/or alcohol behaviour change or harm reduction program delivery
  3. Experience in quality assurance activities for e-mental health applications or web

Applications close: Friday the 29th of March

To apply: Please email your cover letter and CV to careers@hellosundaymorning.org and kate.tones@hellosundaymorning.org