The Community Guidelines are designed to create a safe, anonymous, supportive community forum.
You must be eighteen (18) years of age or over to create a user account on the Website or the App. You cannot create a user account for anyone other than yourself. You cannot create more than one user account.
You must provide complete and accurate information when creating a user account. You cannot use another person’s account and must immediately notify us of unauthorised use of your account. We reserve the right to disclose your identity or other information you provide when establishing an account if required by law to do so. You remain responsible for maintaining the confidentiality of your password and user name.
Paid subscriptions of the App can be purchased via an in App purchase on either the App Store or Google Play store. A paid subscription will give you access to the App for the selected period (1 month or 12 months) following a two week trial period. Your subscription will auto-renew at the end of the subscription period.
When you register for a paid subscription, trial, or code online, you consent to access the App immediately. If you register for a paid subscription or code online, you may change your mind for any or no reason and receive a full refund of all monies paid within fourteen (14) days (‘the Cooling-off Period’). Refunds will not be provided if you have accessed the App at any time during the Cooling-off Period. If you wish to receive a full refund of all monies paid before the Cooling-off Period elapses, you must notify us in writing at firstname.lastname@example.org.
If you purchase your App subscription through the iTunes store or the Google Play store, any request for a refund will be subject to the iTunes or Google Play Terms of Service and will therefore not be refundable by us.
HSM may change the price of the paid subscription from time to time and will communicate any price changes to you in advance and, if applicable, how to accept those changes. If you do not agree with the price change, you have the right to reject the change by unsubscribing from the App prior to the price change taking effect.
HSM monitors the posts on the Website and the App on a regular basis.
You are not permitted to post any material on the Website or the App which:
The Website or the App may contain links or other connections to websites operated by parties other than us (‘Links’). These Links are provided for convenience only. If you use a Link to access a third party website, you do so entirely at your own risk. Our inclusion of Links or other connections to third party websites does not imply any endorsement of the material on them or any association with their owners or operators. The views or recommendations provided in these Links do not necessarily reflect those of HSM.
You confirm and acknowledge that HSM may modify, suspend, disrupt or discontinue any part of the Website or the use of the App, whether to all users or to you specifically, at any time with or without notice. You agree and acknowledge that HSM will not be liable for any of the actions set out above or for any loss or damage that is caused by any of the actions set out above.
The Website and the App technology is technically complicated and is dependent on third party engineering and hosting in part, and on various factors such as software, hardware and tool, either our own or those owned and / or operated by our contractors and suppliers. HSM does not guarantee that the Website or the App will be uninterrupted or that it will be secure, consistent, timely or error-free.
To the fullest extent permitted by law, HSM excludes all conditions and warranties (express and implied) of any kind in relation to DAYBREAK (the Website, the App and the Content). Under no circumstances (including without limitation, any act or omission on our part) will we be liable for any indirect, incidental, special and/or consequential damages or loss whatsoever which results from any use of or access to, or any inability to use or access to DAYBREAK ( the Website, the App or any Content). Certain laws may not allow the exclusion of some conditions and warranties, in which case some of the above exclusions may not apply to you.
DAYBREAK (the Website and the App) are not intended to be used for medical diagnosis or drug prescription or advice concerning which drugs or treatment may be appropriate for you.
You agree, confirm and acknowledge that you are aware that HSM’s Health Coaching service is not a complete substitute for a face-to-face session by a registered health practitioner. You should never rely on or make health or well-being decisions purely based on use of DAYBREAK (the Website or the App). Never disregard, avoid, or delay obtaining medical or psychological advice from your registered health practitioner because of information or advice you receive through DAYBREAK (the Website or the App).
You agree that HSM and its affiliates shall not be liable to you or anyone else for any loss or injury caused in whole or in part by relying upon, using, or interpreting the content or any other information obtained through the use of DAYBREAK (the Website or the App). In no event will HSM or its affiliates be liable to you or anyone else for any incidental, consequential, indirect, special or exemplary damages or lost profits arising out of the use or inability to use the Content, the Website, the App or any other information obtained through the Website or the App, even if HSM, its affiliates, its licensors, agents or representatives know or have been advised of the possibility of such damages.
HSM may (in our sole discretion and without prior notice to you) terminate your licence to access the Website, the App and the Content if:
(b) we believe HSM’s Health Coaching Service is not appropriate for you.