Helplines and Support Services

If you are looking for other support services for mental health and wellbeing, here is a list to get you started (services are generally available nationally, unless otherwise stated):

However, if you or someone you know needs immediate emergency support:

  • Within Australia, dial Triple Zero (000)
  • Outside Australia, contact your local emergency service, local health service or doctor for advice and support.


Crisis Support

Alcohol and Other Drug Services

Mental Health

Health & Wellbeing

Support for those concerned about someone else’s alcohol or other drug use

Family and Relational Support

Youth Services (up to 25 years)

Crisis Support

Lifeline (24/7)

13 11 14

Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline for support.

Suicide Call Back Service (24/7)

1300 659 467

A nationwide service that provides telephone and online counselling to people 15 years and over. This includes people who are suicidal, people caring for someone who is suicidal, people bereaved by suicide, and health professionals supporting people affected by suicide.

Beyond Blue (24/7)

1300 224 636

A nationwide support service for people affected by anxiety, depression and suicide.

Alcohol and Other Drug Services

National Alcohol and Other Drugs Hotlines

1800 250 015

Call the National Alcohol and Other Drugs Hotline for free and confidential advice about alcohol and other drugs.


Alcohol Drug Information Services (ADIS; 24/7)

For support, counselling or information about alcohol and other drug services located in your state, visit the Your Room webpage to find the contact phone number for the ADIS in your state or territory. Alternatively, calling the National Alcohol and Other Drugs Hotline (above) will automatically redirect you to the ADIS in your state or territory.

Mental Health

SANE Australia

1800 187 263

Supporting the mental health of Australians affected by complex mental illness.

Black Dog Institute

Information about mental health services, online self-testing, and self-help tools (myCompass).

Mindspot Clinic

A free online assessment and treatment service for Australian adults with anxiety or depression.

This Way Up

Provides online learning programs, education and research in anxiety, depressive disorders and physical health.

Health & Wellbeing

Health Direct (24/7)

1800 022 222

Health information provided by registered nurses and available 24/7.


1800 184 527

QLife provides anonymous and free LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.


1300 789 978

A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Thirrili (24/7)

1800 805 801

Critical Response Support Advocates support individuals, families, and communities affected by suicide and other significant trauma.

Support for those concerned about someone else’s alcohol or other drug use

Family Drug Support (24/7)

1300 368 186

Supporting families affected by alcohol and other drug use in Australia.

Family and Relational Support

1800 Respect (24/7)

1800 737 732

The national sexual assault, domestic and family violence counselling service.

Relationships Australia

1300 364 277

A nationwide relationship support service for individuals families and communities.

Youth Services (up to 25 years)

Kids Helpline

1800 551 800

Kids Helpline offers support for children, teens and young adults aged 5-25, and parents and carers.


1800 650 890

Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.


Reach Out

Delivering practical support, tools and tips to help young people who may be going through difficult times.